Join the team

Current vacancies

Current Vacancies

We are passionate about our people and our product and we are looking for a Maintenance Manager who identifies with it! If you are excited by a challenging opportunity, in contributing towards building a fresh, young dynamic brand, then read on... As the Maintenance Manager, you will join us at an exciting stage of a pre-opening. 

As an integral part of the pre-opening team, you will be involved right from the stage where the hotel is shaping up! For we believe, our Leaders and colleagues are the ones who will be breathing life into our hotel! Reporting to Laure Ruegger, the Hotel Manager, you will be responsible for a team of 4 in the Engineering department. 


Your main responsibilities would include: 
  • Overseeing preventative and reactive maintenance tasks and projects within the hotel 
  • Maintaining the hotel’s plumbing, electrical systems and equipment to IEE regulations and any other additional maintenance duties in the hotel

Previous experience in a similar role in a pre-opening project would be desirable. But hey, if you have the passion for a new challenge and your work, don’t let the lack of experience stop you from applying!
Under the general guidance and supervision of the Director of Sales, you will be responsible for selling to the Corporate & Consortia market, securing PSL status with small to mid-sized & global businesses across all industries, with a particular focus on high end Legal, Financial, Advertising, Media, Technology, Fashion & Luxury Goods. You will also maintain and maximize sales revenue within Conference & Events, banqueting, meetings & weddings, ensuring all event details are recorded accurately, assisting in achieving budgets & targets set for this area - and the overall hotel budget, through effective use of yield policy and overall promotion of the Bankside product and its services. This role is about positioning Bankside as the ‘go-to’ hotel in the area. 

QUALIFYING CRITERIA:
Excellent written & verbal communication skills.
Applicant must be based in the UK. Multiple years of relevant experience within a luxury hotel +/ venue environment is essential.
MAIN DUTIES & RESPONSIBILITIES:
  • To maximise Sales opportunities to achieve budget & revenue targets. 
  • Prompt response to all enquiries – ideally within 4 hours of receipt - making sure the clients receive the correct information requested in a clear, well-presented manner.
  • To ensure all enquiries are chased within the time-frame agreed between the clients and Bankside and that details are accurately recorded into database +/ Opera. 
  • To ensure all contracts, deposits & event details are handled efficiently, to ensure deadlines are met.
  • To ensure all data on accounts and guests profiles is correct and up-to-date in PMS.
  • To arrange & conduct site-inspections and educational trips for clients, to promote all aspects of Bankside’s offerings.
  • Managing some existing client relationships as well as leading a continuous campaign of aggressive growth, through telesales – min 12 calls per day - to identify new business opportunities in the immediate & wider London area, as well as overseas, and to generate activity levels required to achieve personal & team targets.
  • On-going account management of any Corporate clients secured, including performance reviews, rate re-negotiation – both locally & via RFP. 
  • Entertainment of key Corporate client & TMC contacts. 
  • Representing Bankside at & generating leads via key industry tradeshows, conferences & networking events inc BTS, GBTA, ACTE, ITM, Square Meal. 
  • Partnering with Marriott counterparts on Sales missions & showcases locally & internationally.
  • Securing residential & non-residential Group business by networking with clients and actively targeting key DMC & MICE agents, by way of regional Sales trips where required.
  • Meeting clients both in & out of the hotel, to run through details of forthcoming banquets, events or weddings. Qualifying clients’ overall function needs & venues used, as well as other relevant Event booker contacts within their organization, to ensure capture of future bookings. Presenting other relevant hotel facilities & services accordingly to achieve maximum exposure. 
  • Developing & maintaining good working relationships with clients, to achieve consistent, efficient service - both for new and returning customers. 
  • To maintain a high level of product knowledge & awareness of in-house business and clients. 
  • Ensuring effective communication within the Conference & Events Department and throughout the hotel, particularly between Food & Beverage, Front Office and Sales. 
  • Competitor analysis & regular information gathering regarding market trends, to ensure Bankside’s offerings are dynamic, relevant & better than the competition’s. 
  • To qualify all Corporate clients re event potential. Identifying bookers, decision-makers & 3rd party agents and gathering information on budget, location requirements, past venues. Pitching rates & issuing contracts. 
  • Complete Marsha & Autograph Collection training & any education sessions required re various Corporate/M&E RFP submission tools.

We are passionate about our people and our product and we are looking for a Hotel Financial Controller who identifies with it! If you are excited by a challenging opportunity, in contributing towards building a fresh, young dynamic brand, then read on……

Bankside needs a Hotel Financial Controller who along, with loving numbers and spreadsheets, also has a passion for the hospitality industry. Reporting to the Director of Finance, you will be responsible for the Accounting and Purchasing teams (a total of 4 personnel). 


Your main responsibilities would include:

  • To manage the day to day operation of the accounts office, taking responsibility for managing daily income and costs, profit and loss production ensuring all task are carried out to the required standard

  • Manage a small team of accounting professionals ensuring compliance with statutory and company accounting and control procedures
The following job summary is an outline of the main duties performed by you to meet the expected standard required by both our clients & company. The Sales Coordinator is responsible for administrative support of the Sales & Marketing Management team, the production of key Corporate and M&E related reports and for setting and executing administrative processes & procedures, to enable effective support of key personnel across the team.

QUALIFICATIONS & SKILLS REQUIRED:
  • Proficiency in a PMS – ideally Opera is required.
  • You should have experience of working in a high-end hotel – ideally in an Administrative, or Reservations capacity.
MAIN DUTIES & RESPONSIBILITIES:
  • Administrative support for team members, DOS & DOSM.
  • Accurate production of key weekly & monthly reports for Senior Management within the assigned deadlines, using various resources inc Travelclick/Hotelligence reports.
  • Recording statistics & client productivity for review meetings & during the re-contracting period.
  • Creation of corporate rate agreements, inputting data in the necessary hotel & Marriott systems. 
  • Identification of key RFP criteria & submission of RFPs.
  • Marsha & RFP tool training to be completed where necessary. 
  • Completing Autograph Collection training.
  • Preparation of offers & promotions – creating flyers, communicating with the relevant internal departments and claimants, where necessary. 
  • Managing client database, entering data in a timely & accurate manner.
  • Organisation & logistics for the Sales Team at national & international industry exhibitions eg: BTS, ACTE, GBTA, Imex, Square Meal etc.
  • Liaising with hotel Reservations & Revenue Management to book rooms for VIP corporate & agency clients.
  • Working with TMCs & Marriott to facilitate GDS rate loading. 
  • Competitor research & rate calls.
  • Initially responding to telephone & email enquiries, as required, both Corporate & Events related, to assist the team. 
  • Ensuring hotel is correctly listed on C-vent, Starcite & Venue Directory and uploading promotions.
  • Conducting Corporate +/ MICE show-arounds on occasion.
  • Pre-planning & assisting with internal logistics to ensure smooth-running of key events & Groups and preparation of event orders.
  • Handling internal & external logistics for client entertainment, Fam trips & office visits.
  • Sourcing of gifts for drops & end of year thank yous and assisting in arrangements for prize winners. 
  • Managing the Corporate Rewards scheme. 
  • Management of partner organization bed banks & contra agreements.
  • Trouble-shooting, particularly difficult client queries or complaints.
  • Schedule internal training for team members, as required by HR & DOSM.
  • Liaise with Revenue Director re Group rates and Ts & Cs.